Information Architecture (IA)

I have served as an information architect throughout my career. I thoroughly enjoy organizing information, and have been involved with challenging IA projects such as providing architecture and taxonomy for an online grocery store in the early 2000's, and helping organize the products & services for Consumer Reports.

My biggest passion can be found in the coupling of IA work with user research. I also have experience in search engineering and CMS integration.

HOW I CAN HELP YOU WITH IA?

Determine the best way to organize your site based on user feedback
Determine how well your current site hierarchy and labeling is performing
Analyze your taxonomy needs and make recommendations
Analyze your current search experience and make recommendations
Help you conduct a search improvement project
Integrate user research into your IA
- Usability testing
- Card sorting (open and closed)
- Tree testing

DELIVERABLES AND SERVICES

Site maps
Taxonomy documentation
Search engine analysis

Information architecture case studies

Featured

Implementing a Model Comparison Feature at Consumer Reports

Read about how I tackled a project that had an enormous set of challenges, and introduced new processes such as sketching exercises to help the team tackle complicated IxD issues.

Simulation Implementation

Consumer Reports needed to implement a “similar models” feature on its’ site. As a UX Lead, had to wrap my head around a unique set of challenges, and led a team through the design process.

Helping Sales Sell

This case study shows how I tackle a typical project involving requirements gathering and doing hands-on wireframes.

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